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Tutorial on How to Request for CENOMAR Online

Here's the tutorial on How to Request a Certificate of No Marriage Record (CENOMAR) via PSAHelpline.ph. The tutorial is very straight-forward, you can just simply visit the PSA Official Website.

The PSAHelpline.ph abides by the policies and guidelines of the Data Privacy Act (RA 10173). They  shall release the ordered document to the owner or the authorized requester only, upon presentation of any of the valid IDs listed on our website.

To Check your Order Status:
  • Your order is waiting for payment-This means that your order was successfully accepted by the system and will be processed as soon as your payment posts. To see the list of available payment channels, please click here.
  • Your order is already paid- Thank you. We are currently processing your order.
  • Your order was already released at the PSA- Your order will be dispatched to our courier and you will be notified as soon as it is on the way.
  • Your order is out for delivery- Your PSA certificate/s are now dispatched to our couriers and will be delivered to your address. Please prepare your ID/s as the courier will request to see this before your order is released to you. You may view the delivery progress by clicking on the provided tracking link.
  • Your order was delivered- This means that your order has been delivered to your address and was successfully received.
No Reference Number? Please proceed to the Order Now page and start your PSA certificate online application.

Do I really need to personally receive the delivery?

It is important that you are present on the day of delivery to personally receive the requested PSA document/s. In case you are not available on the delivery date, please call us at (02) 8737-1111, Monday to Saturday, excluding holidays, from 8AM to 5PM to make delivery arrangements.

What ID do I need to show the delivery courier?
You may present a valid government-issued ID such as Driver’s License, Passport, SSS or GSIS ID.


Use ShopeePay when paying for your orders at PSAHelpline.ph. Another safe and convenient way to pay for your PSA certificates. You can also use your PayMaya wallet to pay for your orders. You can also simply scan the QR code that is generated when you choose PayMaya as your payment channel for your PSA certificates.

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