What to do, I cashed in with GCash, but I entered the wrong number

You entered the wrong number while Cashing in with GCash-What to do.

Ano ang gagawin pag nag-cashed in ka sa GCash gamit ang iba o maling numero.

According to GCash, It would be best if you reach out to the wrong receiver of the funds to ask for the money back.

GCash will do their best if this doesn't work, but please note that based on their policy, they will only be able to accommodate wrong cash-in reversal requests if the receiver is not a GCash user, or if only one digit is wrong and the wrong receiver has not used or withdrawn the money.

Please submit a ticket and include the following details:

• GCash Mobile Number
• Correct Recipient Number
• Wrong Recipient Number
• Amount
• Date and Time of Transaction
• Transaction ID
• Picture of Receipt (if applicable)

A GCash representative will get back to you within 24 business hours after you have sent your inquiry. 

Note: For cashing in at Puregold branches, please coordinate directly with the Puregold store you cashed in at.